Last updated: 16 December 2025

At Navit (Nature Wellness), we aim to process and deliver orders in a timely and transparent manner. This Shipping Policy outlines how orders are processed, shipped, and delivered.

By placing an order on our website, you agree to the terms stated below.

1. Order Processing

  • Orders are processed within 1–2 business days after successful payment confirmation
  • Orders placed on Sundays or public holidays are processed on the next business day
  • You will receive an order confirmation once your order is successfully placed

2. Shipping Locations

  • We currently ship across India
  • Delivery availability is subject to courier serviceability in your area

3. Delivery Timelines

  • Estimated delivery time is 3–7 business days from the date of dispatch
  • Delivery timelines may vary based on location, courier partner, and unforeseen circumstances

Delays caused by factors beyond our control such as weather conditions, natural calamities, strikes, or logistical disruptions are not the responsibility of Navit (Nature Wellness).

4. Shipping Charges

  • Shipping charges, if applicable, are calculated and displayed at checkout
  • Any promotional free-shipping offers are subject to terms specified on the website at the time of purchase

5. Order Tracking

  • Once dispatched, tracking details will be shared via SMS, email, or WhatsApp
  • Customers are responsible for tracking their shipment using the provided tracking link

6. Address Accuracy

Customers are responsible for providing complete and accurate shipping details at checkout.

Navit (Nature Wellness) will not be responsible for:

  • Delays or non-delivery due to incorrect or incomplete addresses
  • Additional charges incurred due to address corrections or reattempted deliveries

7. Failed Delivery Attempts

  • Courier partners typically attempt delivery 2–3 times
  • If delivery fails due to customer unavailability or incorrect address, the order may be returned to origin (RTO)

In case of RTO:

  • Re-shipping may be chargeable
  • Refunds, if applicable, will be processed after deducting shipping and handling costs

8. Damaged Shipments

If your order arrives in a damaged condition:

  • Report the issue within 48 hours of delivery
  • Share clear images or videos of the package and product
  • Do not dispose of the packaging until verification is complete

Damaged shipment claims are subject to internal verification.

9. Partial Shipments

In rare cases, orders may be shipped in multiple packages due to product availability.
Customers will be notified in such situations.

10. Force Majeure

Navit (Nature Wellness) shall not be liable for delays or failures in delivery caused by events beyond reasonable control, including but not limited to natural disasters, pandemics, government restrictions, or transportation disruptions.

11. Contact Information

For shipping-related queries, please contact:

Trade Name: Navit (Nature Wellness)
Email: support@navitpeanutbutter.com
Phone: +91 79812 23192
Address: Hyderabad, Telangana, India

12. Policy Updates

Navit (Nature Wellness) reserves the right to modify this Shipping Policy at any time.
Any changes will be effective immediately upon being published on the website.